Hearts2Hearts OFFICIAL FANLIGHT

$47.00

하루 최대 3개

You can request an exchange or return by clicking the “Exchange/Return” button on My Page or in your order history.
For more details on exchanges and returns, please contact our customer service center.

If an exchange or return is requested due to a change of mind, the buyer will be responsible for the shipping costs.
In cases of exchanges or returns due to product defects, discrepancies, or delivery issues, the seller will cover the shipping costs.

Exchanges and returns may be limited under the following circumstances:
Exchanges and returns may be restricted if the product is lost or damaged due to reasons attributable to the buyer (except when the packaging was opened solely to check the contents).
Exchanges and returns may be restricted if the value of the product has been significantly reduced due to full or partial use or consumption by the buyer (including the registration or use of digital codes).
In cases where the value of the product has significantly decreased over time to the extent that resale is difficult.
If the packaging of reproducible items has been damaged or opened (including albums, books, video publications, photocards, poster cards, posters, and other reproducible products).
If the production of made-to-order or customized items has already commenced (in cases where irreversible damage to the seller is expected and the customer has provided prior written consent acknowledging that the right to withdraw the order cannot be exercised for this reason).
Returns or exchanges are not available if any components are used, lost, damaged, malfunctioned, or soiled due to mishandling, making the item unsuitable for resale, or if the item is returned with missing parts.

Exchanges and returns may be restricted if the packaging of a reproducible product has been opened.
Exchanges and returns may be restricted if any components have been used or lost, or if the item is damaged, malfunctioning, or contaminated due to the buyer’s negligence and is no longer eligible for resale.
Exchanges and returns may be restricted if the item is returned without all original components.
Exchanges are only available for defective items and are limited to the same product and the same option. In all other cases, you must return the item and place a new order.
If the replacement item is out of stock, the exchange cannot be processed. The order will be canceled and refunded to the original payment method.

If the value of the product has been significantly reduced due to washing, stains, perfume or deodorant odors, or signs of use.

All matters regarding exchanges, returns, A/S, refunds, quality warranty, and compensation for damages due to product defects will be processed in accordance with the Consumer Dispute Resolution Standards announced by the Fair Trade Commission.
The conditions and procedures for refunds and compensation for refund delays will be handled in accordance with the applicable consumer protection laws on e-commerce.

This product is sold to residents of the seller’s country. For this product, the seller’s local policies regarding cancellation (right of withdrawal), refunds, and payments apply.

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